Refund & Cancellation Policy

Last modified:Jan 30, 2024

At Atomlines, we are committed to providing high-quality digital products and licenses. Since our products are delivered electronically, our refund and cancellation policies are outlined below.

1. Refund & Return Policy

Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

We offer refunds only in the following cases:

  • Non-Delivery of Product: If you do not receive access to your purchased product due to a system error, we will verify and provide a refund or resend the product.
  • Technical Issues: If the product does not function as described, and our support team is unable to resolve the issue within 30 days, you may request a refund.
  • Duplicate Purchase: If you were charged twice for the same product, we will refund the duplicate charge.

Non-Refundable Situations

  • Change of mind or accidental purchases.
  • Failure to review system requirements before purchasing.
  • Failure to install or configure the product properly (our support team is available for assistance).
  • License key already activated (Once a license is used, a refund is not possible).
  • Unauthorized distribution or misuse of the product.

2. Cancellations

Once a purchase is completed, it cannot be canceled, as digital products and license keys are instantly delivered.

If you experience any issues with installation or activation, please contact our support team at contact@atomlines.com for assistance.

3. Refund Process

  • If your refund request meets our eligibility criteria, we will process it within 3 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Depending on your payment provider, it may take 3 days for the funds to reflect in your account.

4. Support & Assistance

If you experience any issues with your digital product or license, please contact our support team:

📧 Email: contact@atomlines.com

📞 Phone: +91 814 877 01 55 , +91 986 514 26 34

📍 Address: 23/A Raja Rajeswari Nagar, Opp: New Bustand, Perumalpuram,Tirunelveli, TN 627007

We are happy to assist with troubleshooting and setup to ensure you get the most out of your purchase.

We are always happy to assist you on achieving your goal Contact Us